Monitor Employee Communication Using AI

Written by

Oisin Maher

Published

Aug 7, 2025

For compliance teams, monitoring employee communications has always been a balancing act. You need total visibility to mitigate risk, but the traditional approach creates friction, invades privacy, and buries your team in low-value work.

I remember going through hundreds of phone calls myself in my previous stints as a Compliance Officer and Regulatory Auditor; I wouldn't exactly describe these memories as being "fond".

The old way is broken. Manually reviewing thousands of messages is unsustainable, or just plain expensive. We can now do it better & cheaper.

We present: our new AI Communications Monitoring feature. It’s designed to solve the core problems of legacy surveillance. It saves you the pain of expensive on-site manual monitoring or risky offshoring. Your data stays on your servers, in your country.

Find the Needle, Ignore the Haystack: Instead of simple keyword flagging that generates thousands of false positives, our AI understands nuance, sarcasm, and (hidden) intent. It pinpoints the conversations that actually require your attention, dramatically increasing accuracy and saving your team’s valuable time. And yes, we still scan for keywords.

Compliance Without Compromise: We believe you can manage risk without sacrificing employee privacy. Our system is built on a privacy-first framework. The AI flags the risk, not the person. It surfaces only the specific message that violates policy, ensuring the rest of an employee's communications remain private. Your team gets the insight they need, and your employees get the respect they deserve.

Our solution can be deployed in most major countries, including the United States, the United Kingdom, Germany and Switzerland.

How you plan to use our tool depends on your workflow; some will prefer to use the tool as a primary triage tool to flag potentially problematic communication, and then escalate to a second, human reviewer. Others will prefer to use the feature as part of its internal control framework, e.g. by re-analyzing communication that has already been flagged as unproblematic.

More effective risk detection, less manual effort, and zero privacy headaches.

Schedule a call with our Sales team by clicking HERE